Customer Service Training
The Service Excellence Series of full and half-day customer service workshops focus on the critical role individuals play in building customer loyalty and creating positive service experiences.
This program provides skills and tools to create memorable service experiences resulting in customer loyalty and successful customer centric organizations.
A one day workshop, that focuses on developing your customer service strengths and working within a team to provide the ultimate customer service experience for your guests. The skills you learn in this program are the fundamentals of being a service professional.
For more information or to arrange a group training session contact:
Training Services Manager
Tel: 519 685-4331
Upcoming Service Excellence Training and Certification
November 20, 9am-2pm
December 11, 9am-2pm
January 15, 9am-2pm